Forgot Username or Employee ID?

The CVS MyHR and Colleague Zone employee account “Forgot Username or Employee ID” feature is essential for maintaining access to important work-related information when employees forget their login credentials.

These platforms contain vital details such as pay stubs, benefits, work schedules, and tax forms, which are crucial for daily work and personal financial management. If an employee forgets their username or employee ID, the ability to recover these details quickly ensures that they don’t experience unnecessary delays or disruptions in accessing their accounts.

By providing a simple and secure process to recover lost credentials, CVS ensures that employees can continue to manage their work-related tasks and access necessary resources without any hassles.

How to Recover Username of CVS MyHR Portal

Here’s how to recover forgotten User or Employee ID for CVS former employees;

1. Visit CVS MyHR Login portal or copy it digital alight website URL: https://digital.alight.com/cvscaremark/

2. You will need to provide some sensitive information first to securely confirm your identity. Information such as;

  • Last 4 Digits of Social Security Number (SSN)
  • Birth Date, in format (Month / Day / Year).

3. Click on “Continue” button to have the system send your Username or Employee ID to your registered email.

4. You can also check on the front of your cvs health plan ID card, you should find your employee ID number there.

Nonetheless, contact your CVS store manager as soon as possible. They should be able to look out and tell you your employee ID number.

How to Recover CVS Colleague Zone Username or Employee ID

On the CVS Colleague Zone portal for current employees, there is no online self service help to recover forgotten employee or contractor ID.

Members will have to manually contact CVS HR employee support to get help.

Call the below numbers in respect to your employee type;

Retail Store & Minute Clinic Colleagues: 1-866-528-7272
CVS Corporate Retail & PBM Colleagues: 1-855-280-4872
Aetna Colleagues: 1-888-905-9500.

Additional Tips To Secure CVS Employee ID?

Keep Your Credentials Secure: Always store your username and employee ID securely to avoid forgetting them. Use a password manager or write them down in a safe place where only you can access them.

Use Your Employee ID Correctly: Make sure you’re using the correct format for your employee ID. If you’re not sure of the format, refer to your initial login email or any documentation you received when you first joined CVS.

Avoid Multiple Login Attempts: If you’re having trouble remembering your username or employee ID, avoid making multiple unsuccessful attempts, as this could lock you out of your account. Instead, use the “Forgot Username” or “Forgot Employee ID” feature to recover your details.

Check Your Work Email: If you forgot your username or employee ID, check your CVS work email for any messages from the HR or IT department. Often, CVS sends confirmation emails with your username and account setup details.